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Tutoring Center Celebrates 20 Years

Tutor Claudette Hargrove works with student Johnazi Bobbitt in the �鶹��Ƶ���߹ۿ� Tutoring Center, which is celebrating its 20th year.

For the past 20 years, �鶹��Ƶ���߹ۿ�’s has helped thousands of students pass classes, graduate with credentials, and even weather life’s ups and downs.

Vicky Bolivar, who graduated in 2015 with degrees in Spanish and , raves about the College’s Tutoring Center. Shawn Smith, who is studying at ECC, says the tutors help build confidence. And Shirley Tate, a student, calls the tutors “remarkable.”

Over the years, �鶹��Ƶ���߹ۿ� officials estimate that the has assisted up to 40 percent of each graduating class. Primarily, tutors help students with basic math and English problems, explains Tamara Frank-Pourvady, who has been a tutor in the center since it opened in 1998.

“Over time, there has been a high demand for assistance with beginner-level computer skills. If students have a challenge that is not in a particular tutor’s skill set, we’ll find another tutor who can help.”

Teresa Howell, who coordinates the , says the center is critical for student success.

“We get to know our students and their circumstances,” she says. “If a student has a personal issue, tutors can refer them to the appropriate support personnel. Our tutors do much more than tutor. They often act as mentors.”

Shawn Smith is a non-traditional student who says heading back to school in her 40s was difficult. She knew the subject matter, but she needed help focusing. Tutors helped her get back on a solid academic track.

Tutors in the Rocky Mount campus Tutoring Center include (seated, from left) Tunisia Bullock and Alice Nkrumah-Adjei, (standing) Mark Johnson, Claudette Hargrove, Alfredo Ching, and Tamara Frank-Pourvady.

“I had been out of school for so long, they helped me relearn how to study,” says Smith, who expects to get her degree in 2019. “They have made such a difference. I recommend the Tutoring Center, for sure.”

Vicky Bolivar says she visited the every day when she was a student – whether she needed help or not. But when she did need help, the tutors – particularly Frank-Pourvady – made a lasting impression.

“I couldn’t have done it without them,” she says. “Tamara helped me so much. She just had a way of helping me understand.”

�鶹��Ƶ���߹ۿ�’s consists of two classrooms – one on the Rocky Mount campus and the other on the Tarboro campus. Free to students, the is open Monday through Friday.

In 1998, a student counselor, Trevor Lane, and a student support specialist, Judy Tant, proposed the idea of a to College officials. Starting with just four part-time tutors, the center’s tutoring staff has grown to a full-time tutor and 15 part-time tutors.

“We operate on a drop-in basis,” Frank-Pourvady says. “Appointments are not necessary.

“We have plenty of space, and we have tutors in place at all times, so there are no delays when students need help.”

Howell says the tutors often work as a connecting thread, linking students to the appropriate resource. That’s why it’s important for students and tutors to develop a trusting relationship.

“When tutors know more about the students, they can more effectively tutor the students,” Howell says.

Tutors in the Tarboro campus Tutoring Center include (seated, from left) Gail Anderson and Xu Cao, (standing) Kent Elhoffer, Paula Stiles, Jill Dupree, and James Williams. Tutors not shown are Matthew Bergenn, Samantha Killoran, Sophronia Knott, and Lakisha Peebles.

Tutors also work closely with instructors, often auditing the class themselves to get a better handle on exactly what is being taught in the classroom. On occasion, instructors drop by the to consult with the tutors.

“We try to maintain the continuity and style of the instructor,” Howell says. “But the tutors often break down the subject matter in a different way to enable students to better grasp the concepts.”

When Tate needs help, she said she knows the is her best bet.

“I’m blown away by how much it helps me,” says Shirley Tate, who expects to graduate next year. “Even though I understand the coursework, the tutors give me the assurance that I need to really get it.”

Her advice to other students? “If you’re struggling, go to the . They will help you.”

At a time when budget crunches forced many community colleges to close their tutoring centers, �鶹��Ƶ���߹ۿ� remained committed to keeping its center open.

“I think that really says a lot about the College, that it kept the Tutoring Center open when it was really hard to do so,” Frank-Pourvady says.

“We make a difference. We help students succeed.”

The public is invited to join the staff on Thursday, October 11, to celebrate 20 years of helping students. Celebrations will be held from 2 p.m. to 4 p.m. in Fleming 209 on the and in the Barnes Building Boardroom on the .